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Quality, CQI, and reengineering in health services organizations.

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  • Author(s): Rakich JS;Rakich JS
  • Source:
    Journal of health & social policy [J Health Soc Policy] 2001; Vol. 13 (3), pp. 41-58.
  • Publication Type:
    Journal Article
  • Language:
    English
  • Additional Information
    • Source:
      Publisher: Haworth Press Country of Publication: United States NLM ID: 9000937 Publication Model: Print Cited Medium: Print ISSN: 0897-7186 (Print) Linking ISSN: 08977186 NLM ISO Abbreviation: J Health Soc Policy
    • Publication Information:
      Original Publication: [Binghamton, NY] : Haworth Press, [c1989-
    • Subject Terms:
      Health Services Administration/*standards ; Management Audit/*classification ; Total Quality Management/*classification; Ergonomics ; Hospital Restructuring ; Quality of Health Care/classification ; Social Change
    • Abstract:
      Quality in health care is defined with a focus on satisfying customer needs. The contemporary management philosophies of continuous quality improvement (CQI) and reengineering are defined; attributes and applications of each are described. Criticism of reengineering appearing in the literature is presented. It is likely that CQI will remain a predominate management philosophy in health services, while reengineering may not endure in its form of radical change.
    • Publication Date:
      Date Created: 20010224 Date Completed: 20010222 Latest Revision: 20191104
    • Publication Date:
      20220301
    • Accession Number:
      10.1300/j045v13n03_03
    • Accession Number:
      11212623