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Collaboration toward service excellence: a union-management and empowered employee partnership.

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Author(s): Manring SL;Manring SL; Brailsford A
Source:
Hospital topics [Hosp Top] 2001 Summer; Vol. 79 (3), pp. 25-31.
Publication Type:
Journal Article
Language:
English

Additional Information
- Source:
  Publisher: Routledge Country of Publication: United States NLM ID: 0411772 Publication Model: Print Cited Medium: Print ISSN: 0018-5868 (Print) Linking ISSN: 00185868 NLM ISO Abbreviation: Hosp Top
- Publication Information:
  Publication: 2010- : New York : Routledge
  Original Publication: Chicago : Hospital Buyer
- Subject Terms:
  Power, Psychological*; Hospital Administration/*standards ; Labor Unions/*organization & administration ; Total Quality Management/*organization & administration; Attitude of Health Personnel ; Cooperative Behavior ; Employee Grievances ; Focus Groups ; Food Service, Hospital/organization & administration ; Humans ; Michigan ; Models, Organizational ; Organizational Case Studies
- Publication Date:
  Date Created: 20020125 Date Completed: 20020201 Latest Revision: 20191210
- Publication Date:
  20220302
- Accession Number:
  10.1080/00185860109597909
- Accession Number:
  11794941