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Six Sigma Application in Healthcare Logistics: A Framework and A Case Study.

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  • Additional Information
    • Source:
      Publisher: Hindawi Publishing Country of Publication: England NLM ID: 101528166 Publication Model: eCollection Cited Medium: Internet ISSN: 2040-2309 (Electronic) Linking ISSN: 20402295 NLM ISO Abbreviation: J Healthc Eng Subsets: MEDLINE
    • Publication Information:
      Publication: 2016- : London: Hindawi Publishing
      Original Publication: [Essex] : Multi-Science Pub.
    • Subject Terms:
    • Abstract:
      Six Sigma is used heavily in various industrial sectors, yet no noticeable applications are seen in healthcare logistics. This paper reveals the special case of healthcare logistics where cost reduction is not the only factor considered in project selection; performance and criticality of each item in the logistics system are of high importance as well. This paper provides a proposed framework to apply Six Sigma in the area of healthcare logistics. It also presents a case study implementing the proposed framework at a Jordanian hospital. In the case study, the paper reveals how the modifications of the define phase to take into consideration the criticality, cost, and performance of items make typical Six Sigma methodology very beneficial for healthcare logistics. In addition, it shows how the Six Sigma project selection can be done to deal effectively with healthcare logistics issues. This paper paves the road for research to elaborate on ways to use Six Sigma in the area of improving healthcare logistics.
    • References:
      Healthc Financ Manage. 2003 Jul;57(7):56-62. (PMID: 12866156)
      Int J Health Care Qual Assur Inc Leadersh Health Serv. 2006;19(1):i-x. (PMID: 16548399)
    • Publication Date:
      Date Created: 20190326 Date Completed: 20200929 Latest Revision: 20200929
    • Publication Date:
      20220301
    • Accession Number:
      PMC6393908
    • Accession Number:
      10.1155/2019/9691568
    • Accession Number:
      30906516