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Academic Journal

Quality management and operational research initiatives in a health service context.

  • Authors : Moores B; Manchester Business School, UK.

Subjects: Operations Research* ; Total Quality Management*; Efficiency, Organizational

  • Source: International journal of health care quality assurance [Int J Health Care Qual Assur] 1993; Vol. 6 (1), pp. 6-13.Publisher: MCB University Press Country of Publication: England NLM ID: 8916799 Publication Model: Print Cited Medium: Print ISSN: 0952-6862

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Academic Journal

World class health care.

  • Authors : Roth AV; Fuqua School of Business, Duke University.

Subjects: Management Audit*; Hospital Administration/Hospital Administration/Hospital Administration/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Quality management in health care [Qual Manag Health Care] 1993 Spring; Vol. 1 (3), pp. 1-9.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 9306156 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Managing holistic improvement.

  • Authors : Kilmann RH; Katz Graduate School of Business, University of Pittsburgh, PA.

Subjects: Organizational Culture*; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration; Decision Making, Organizational

  • Source: Clinical laboratory management review : official publication of the Clinical Laboratory Management Association [Clin Lab Manage Rev] 1993 Sep-Oct; Vol. 7 (5), pp. 395-7, 400-3, 406.Publisher: Williams and Wilkins Country of Publication: United States NLM ID: 8805785 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Quality improvement: analysis and modeling based on survey results.

  • Authors : Radovilsky ZD; Department of Management and Finance, School of Business and Economics, California State University at Hayward 94542.

Subjects: Industry* ; Models, Statistical*; Total Quality Management/Total Quality Management/Total Quality Management/*standards

  • Source: Quality assurance (San Diego, Calif.) [Qual Assur] 1993 Dec; Vol. 2 (4), pp. 364-71.Publisher: Taylor & Francis Country of Publication: United States NLM ID: 9214530 Publication Model: Print Cited Medium: Print ISSN: 1052-9411

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Academic Journal

Continuous quality improvement of emergency services.

  • Authors : Whipple TW; James J. Nance College of Business Administration, Cleveland State University, OH.; Edick VL

Subjects: Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards ; Patient Satisfaction/Patient Satisfaction/Patient Satisfaction/*statistics & numerical data ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Journal of health care marketing [J Health Care Mark] 1993 Winter; Vol. 13 (4), pp. 26-30.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9875249 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Internal customer management and service gaps within the National Health Service.

  • Authors : Chaston I; Management Research Centre, Plymouth Business School, University of Plymouth, U.K.

Subjects: Efficiency, Organizational* ; Health Services Research* ; Hospital-Patient Relations*

  • Source: International journal of nursing studies [Int J Nurs Stud] 1994 Aug; Vol. 31 (4), pp. 380-90.Publisher: Pergamon Press Country of Publication: England NLM ID: 0400675 Publication Model: Print Cited Medium: Print ISSN: 0020-7489 (Print)

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Academic Journal

Continuous improvement and TQM in health care: an emerging operational paradigm becomes a strategic imperative.

  • Authors : Swinehart K; College of Business, East Tennessee State University, Johnson City, USA.; Green RF

Subjects: Delivery of Health Care/Delivery of Health Care/Delivery of Health Care/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration; Data Collection

  • Source: International journal of health care quality assurance [Int J Health Care Qual Assur] 1995; Vol. 8 (1), pp. 23-7.Publisher: MCB University Press Country of Publication: England NLM ID: 8916799 Publication Model: Print Cited Medium: Print ISSN: 0952-6862

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Academic Journal

The need for implementing TQM in the health care industry: an empirical investigation.

  • Authors : Motwani JG; F.E. Seidman School of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.; Harper E

Subjects: Hospital Administration/Hospital Administration/Hospital Administration/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*statistics & numerical data; Contract Services/Contract Services/Contract Services/standards

  • Source: Journal of hospital marketing [J Hosp Mark] 1995; Vol. 9 (2), pp. 45-62.Publisher: Haworth Press Country of Publication: United States NLM ID: 8708320 Publication Model: Print Cited Medium: Print ISSN: 0883-7570

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Academic Journal

Balancing collaboration and competition: the Kingsport, Tennessee experience.

  • Authors : McLaughlin CP; Kenan-Flagler Business School, University of North Carolina, Chapel Hill 27599-3490, USA.

Subjects: Interinstitutional Relations*; Community Health Planning/Community Health Planning/Community Health Planning/*organization & administration ; Health Care Coalitions/Health Care Coalitions/Health Care Coalitions/*organization & administration

  • Source: The Joint Commission journal on quality improvement [Jt Comm J Qual Improv] 1995 Nov; Vol. 21 (11), pp. 646-55.Publisher: Joint Commission of Accreditation of Healthcare Organizations Country of Publication: United States NLM ID: 9315239 Publication Model: Print

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Academic Journal

Total quality: gains in the business sector.

  • Authors : Evans JP; Kenan-Flagler Business School, University of North Carolina-Chapel Hill 27599.

Subjects: Total Quality Management*; Commerce/Commerce/Commerce/*standards; Administrative Personnel/Administrative Personnel/Administrative Personnel/education

  • Source: The Journal of health administration education [J Health Adm Educ] 1995 Winter; Vol. 13 (1), pp. 3-14.Publisher: Association of University Programs in Health Administration Country of Publication: United States NLM ID: 8403840 Publication Model: Print Cited

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Academic Journal

Quality infrastructure: the key to implementing a total quality program in a clinical care setting.

  • Authors : Lowery D; Center for Management Development, School of Business and Economics, Indiana University Northwest, USA.

Subjects: Group Practice/Group Practice/Group Practice/*standards ; Program Development/Program Development/Program Development/*methods ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Journal of the Society for Health Systems [J Soc Health Syst] 1996; Vol. 5 (2), pp. 51-64.Publisher: Institute of Industrial Engineers Country of Publication: United States NLM ID: 9112311 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Strategic dislocation: reconsidering the role of benchmarking in the development of core competencies.

  • Authors : DeGraff J; Graduate School of Business Administration, University of Michigan, Ann Arbor, USA.; Bogue EL

Subjects: Clinical Competence* ; Diffusion of Innovation*; Hospital Restructuring/Hospital Restructuring/Hospital Restructuring/*organization & administration

  • Source: Best practices and benchmarking in healthcare : a practical journal for clinical and management application [Best Pract Benchmarking Healthc] 1996 Mar-Apr; Vol. 1 (2), pp. 75-83.Publisher: Mosby-Year Book Country of Publication: United States NLM ID: 9605850 Publication Model: Print Cited Medium: Print ISSN: 1085-0635

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Academic Journal

Strategic service quality management for health care.

  • Authors : Anderson EA; College of Business Administration, University of Houston, TX 77204-6282, USA.; Zwelling LA

Subjects: Hospitals/Hospitals/Hospitals/*standards ; Outcome Assessment, Health Care/Outcome Assessment, Health Care/Outcome Assessment, Health Care/*organization & administration ; Total Quality Management/Total Quality Management/Total Quality Management/*methods

  • Source: American journal of medical quality : the official journal of the American College of Medical Quality [Am J Med Qual] 1996 Spring; Vol. 11 (1), pp. 3-10.Publisher: Wolters Kluwer Health Country of Publication: Netherlands NLM ID: 9300756 Publication Model: Print Cited Medium: Print ISSN: 1062-8606

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Academic Journal

Implementation of total quality management: conventional wisdom versus reality.

  • Authors : Boerstler H; Graduate School of Business Administration, University of Colorado, Denver 80217, USA.; Foster RW

Subjects: Hospital Administration/Hospital Administration/Hospital Administration/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*methods; Chief Executive Officers, Hospital

  • Source: Hospital & health services administration [Hosp Health Serv Adm] 1996 Summer; Vol. 41 (2), pp. 143-59.Publisher: Foundation Of The American College of Healthcare Executives Country of Publication: United States NLM ID: 7611540 Publication Model: Print Cited

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Academic Journal

Implications of reengineering in health care.

  • Authors : Lin B; College of Business Administration, Louisiana State University, Shreveport, USA.; Vassar JA

Subjects: Total Quality Management*; Hospital Restructuring/Hospital Restructuring/Hospital Restructuring/*standards; Health Expenditures

  • Source: The Health care supervisor [Health Care Superv] 1996 Dec; Vol. 15 (2), pp. 63-8.Publisher: Aspen Systems Corp Country of Publication: United States NLM ID: 8301065 Publication Model: Print Cited Medium: Print ISSN: 0731-3381

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Academic Journal

Keys for successful implementation of total quality management in hospitals.

  • Authors : Carman JM; Haas School of Business, University of California at Berkeley, USA.; Shortell SM

Subjects: Hospital Administration*; Total Quality Management/Total Quality Management/Total Quality Management/*methods; Institutional Management Teams

  • Source: Health care management review [Health Care Manage Rev] 1996 Winter; Vol. 21 (1), pp. 48-60.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Implementing TQM in the health care sector.

  • Authors : Motwani J; Department of Management, F.E. Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA.; Sower VE

Subjects: Health Facility Administration* ; Organizational Innovation*; Managed Care Programs/Managed Care Programs/Managed Care Programs/*organization & administration

  • Source: Health care management review [Health Care Manage Rev] 1996 Winter; Vol. 21 (1), pp. 73-82.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

The drawbacks of TQM programs in long-term care.

  • Authors : Popejoy MW; Rinker School of Business, Palm Beach Atlantic College, FL, USA.

Subjects: Total Quality Management*; Long-Term Care/Long-Term Care/Long-Term Care/*standards; Consumer Behavior

  • Source: The Journal of long term care administration [J Long Term Care Adm] 1996 Winter; Vol. 23 (4), pp. 14.Publisher: American College Of Nursing Home Administration Country of Publication: United States NLM ID: 0415026 Publication Model: Print Cited Medium:

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Academic Journal

Managing hospitals in dynamic environments.

  • Authors : Godiwalla YH; College of Business and Economics, University of Wisconsin-Whitewater, USA.; Batra HC

Subjects: Organizational Culture* ; Organizational Innovation* ; Planning Techniques*

  • Source: International journal of health care quality assurance incorporating Leadership in health services [Int J Health Care Qual Assur Inc Leadersh Health Serv] 1997; Vol. 10 (4-5), pp. 202-7.Publisher: MCB University Press Country of Publication: England NLM ID: 9711269 Publication Model: Print Cited Medium: Print ISSN: 1366-0756

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Academic Journal

Quality improvement issues in Brazil.

  • Authors : Malik AM; São Paulo Business Management School/Getúlio Vargas Foundation (Escola de Administração de Empresas de São Paulo da Fundação Getúlio Vargas), Brazil.

Subjects: National Health Programs/National Health Programs/National Health Programs/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration; Brazil

  • Source: The Joint Commission journal on quality improvement [Jt Comm J Qual Improv] 1997 Jan; Vol. 23 (1), pp. 55-9.Publisher: Joint Commission of Accreditation of Healthcare Organizations Country of Publication: United States NLM ID: 9315239 Publication Model: Print

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Academic Journal

Quality improvement in nursing care facilities: extent, impetus, and impact.

  • Authors : Zinn JS; Department of Health Administration, School of Business and Management, Temple University, Philadelphia, PA 19122, USA.; Brannon D

Subjects: Motivation*; Health Facility Administrators/Health Facility Administrators/Health Facility Administrators/*psychology ; Nursing Homes/Nursing Homes/Nursing Homes/*standards

  • Source: American journal of medical quality : the official journal of the American College of Medical Quality [Am J Med Qual] 1997 Spring; Vol. 12 (1), pp. 51-61.Publisher: Wolters Kluwer Health Country of Publication: Netherlands NLM ID: 9300756 Publication Model: Print Cited Medium: Print ISSN: 1062-8606

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Academic Journal

Using Baldrige criteria for self-assessment.

  • Authors : Prybutok VR; College of Business Administration, University of North Texas, Denton, USA.; Stafford MR

Subjects: Awards and Prizes*; Delivery of Health Care, Integrated/Delivery of Health Care, Integrated/Delivery of Health Care, Integrated/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*standards

  • Source: Marketing health services [Mark Health Serv] 1997 Spring; Vol. 17 (1), pp. 45-8.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9891646 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Improving quality while managing costs in emergency medicine.

  • Authors : West TD; College of Business, Iowa State University, Ames, USA.; Pitzer SA

Subjects: Cost Control/Cost Control/Cost Control/*methods ; Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*economics ; Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards

  • Source: Journal of health care finance [J Health Care Finance] 1997 Fall; Vol. 24 (1), pp. 17-29.Publisher: Aspen Publishers Country of Publication: United States NLM ID: 9503024 Publication Model: Print Cited Medium: Print ISSN: 1078-6767

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Academic Journal

Continuous quality improvement: a survey of American and Canadian healthcare executives.

  • Authors : Chan YC; Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario.; Ho SJ

Subjects: Attitude of Health Personnel*; Chief Executive Officers, Hospital/Chief Executive Officers, Hospital/Chief Executive Officers, Hospital/*psychology ; Hospital Administration/Hospital Administration/Hospital Administration/*standards

  • Source: Hospital & health services administration [Hosp Health Serv Adm] 1997 Winter; Vol. 42 (4), pp. 525-44.Publisher: Foundation Of The American College of Healthcare Executives Country of Publication: United States NLM ID: 7611540 Publication Model: Print Cited

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Academic Journal

Total quality commitment and performance in Canadian health care organisations.

  • Authors : Wagar TH; School of Business and Economics, Wilfred Laurier University, Waterloo, Ontario, Canada.; Rondeau KV

Subjects: Total Quality Management*; Canada ; Health Care Surveys

  • Source: International journal of health care quality assurance incorporating Leadership in health services [Int J Health Care Qual Assur Inc Leadersh Health Serv] 1998; Vol. 11 (6-7), pp. i-vii.Publisher: MCB University Press Country of Publication: England NLM ID: 9711269 Publication Model: Print Cited Medium: Print ISSN: 1366-0756

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Academic Journal

Toward understanding the patient's perception of quality.

  • Authors : Carson PP; College of Business, University of Southwestern Louisiana, Lafayette, USA.; Carson KD

Subjects: Patient Satisfaction* ; Perception* ; Professional-Patient Relations*

  • Source: The Health care supervisor [Health Care Superv] 1998 Mar; Vol. 16 (3), pp. 36-42.Publisher: Aspen Systems Corp Country of Publication: United States NLM ID: 8301065 Publication Model: Print Cited Medium: Print ISSN: 0731-3381

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Academic Journal

Internet course on total quality management.

  • Authors : Alemi F; College of Business Administration, Cleveland State University, OH 44115, USA.; Walker LR

Subjects: Internet* ; Total Quality Management* ; Universities*

  • Source: The Journal of health administration education [J Health Adm Educ] 1998 Summer; Vol. 16 (3), pp. 267-82.Publisher: Association of University Programs in Health Administration Country of Publication: United States NLM ID: 8403840 Publication Model: Print Cited

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Academic Journal

Resource dependence and institutional elements in nursing home TQM adoption.

  • Authors : Zinn JS; Department of Health Administration, School of Business and Management, Temple University, Philadelphia, PA 19122, USA.; Weech RJ

Subjects: Diffusion of Innovation*; Homes for the Aged/Homes for the Aged/Homes for the Aged/*standards ; Nursing Homes/Nursing Homes/Nursing Homes/*standards

  • Source: Health services research [Health Serv Res] 1998 Jun; Vol. 33 (2 Pt 1), pp. 261-73.Publisher: Blackwell Country of Publication: United States NLM ID: 0053006 Publication Model: Print Cited Medium: Print ISSN: 0017-9124 (Print)

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Academic Journal

Evaluating the quality control system for managed care in the United States.

  • Authors : McLaughlin CP; Kenan-Flagler Business School, School of Public Health, University of North Carolina, Chapel Hill, USA.

Subjects: Systems Analysis*; Managed Care Programs/Managed Care Programs/Managed Care Programs/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Quality management in health care [Qual Manag Health Care] 1998 Fall; Vol. 7 (1), pp. 38-46.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 9306156 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Continuous quality improvement, total quality management, and reengineering: one hospital's continuous quality improvement journey.

  • Authors : Klein D; Seidman School of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.; Motwani J

Subjects: Admitting Department, Hospital/Admitting Department, Hospital/Admitting Department, Hospital/*standards ; Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: American journal of medical quality : the official journal of the American College of Medical Quality [Am J Med Qual] 1998 Fall; Vol. 13 (3), pp. 158-63.Publisher: Wolters Kluwer Health Country of Publication: Netherlands NLM ID: 9300756 Publication Model: Print Cited Medium: Print ISSN: 1062-8606

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Academic Journal

Rebuilding community and regional collaboration: the Kingsport, Tennessee experience.

  • Authors : McLaughlin CP; Physician Executive MBA (PEMBA) Program, College of Business Administration, University of Tennessee-Knoxville 37996-0570, USA.

Subjects: Cooperative Behavior*; Commerce/Commerce/Commerce/*organization & administration ; Community Health Planning/Community Health Planning/Community Health Planning/*organization & administration

  • Source: The Joint Commission journal on quality improvement [Jt Comm J Qual Improv] 1998 Oct; Vol. 24 (10), pp. 601-8.Publisher: Joint Commission of Accreditation of Healthcare Organizations Country of Publication: United States NLM ID: 9315239 Publication Model: Print

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Academic Journal

Total hip replacement: a case history.

Subjects: Hospital Costs* ; Organizational Innovation* ; Total Quality Management*

  • Source: Health care management review [Health Care Manage Rev] 1998 Winter; Vol. 23 (1), pp. 7-17.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

An analytical approach to determining the competitive advantage of TQM in health care.

  • Authors : Yasin MM; Department of Management and Marketing, College of Business, East Tennessee State University, USA.; Alavi J

Subjects: Hospital Administration/Hospital Administration/Hospital Administration/*economics ; Hospital Units/Hospital Units/Hospital Units/*statistics & numerical data ; Total Quality Management/Total Quality Management/Total Quality Management/*economics

  • Source: International journal of health care quality assurance incorporating Leadership in health services [Int J Health Care Qual Assur Inc Leadersh Health Serv] 1999; Vol. 12 (1), pp. 18-24.Publisher: MCB University Press Country of Publication: England NLM ID: 9711269 Publication Model: Print Cited Medium: Print ISSN: 1366-0756

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Academic Journal

Best-practice guidelines for utilizing facilitators.

  • Authors : Routhieaux RL; Department of Management, College of Business, Western Carolina University, Cullowhee, NC, USA.; Higgins SE

Subjects: Benchmarking* ; Institutional Management Teams* ; Total Quality Management*

  • Source: The Health care supervisor [Health Care Superv] 1999 Mar; Vol. 17 (3), pp. 1-10.Publisher: Aspen Systems Corp Country of Publication: United States NLM ID: 8301065 Publication Model: Print Cited Medium: Print ISSN: 0731-3381

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Academic Journal

The implementation of business process reengineering in American and Canadian hospitals.

  • Authors : Ho SJ; Department of Accounting, College of Business, Niagara University, NY, USA.; Chan L

Subjects: Efficiency, Organizational*; Commerce/Commerce/Commerce/*organization & administration ; Health Care Sector/Health Care Sector/Health Care Sector/*organization & administration

  • Source: Health care management review [Health Care Manage Rev] 1999 Spring; Vol. 24 (2), pp. 19-31.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Striving toward continuous quality improvement: a case study of Saint Mary's Hospital.

  • Authors : Motwani J; Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA.; Klein D

Subjects: Hospital Administration* ; Nurse Administrators*; Total Quality Management/Total Quality Management/Total Quality Management/*methods

  • Source: The health care manager [Health Care Manag (Frederick)] 1999 Dec; Vol. 18 (2), pp. 33-40.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 100896672 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Quality improvement in the healthcare industry: some evidence from Singapore.

  • Authors : Clare CC; National University of Singapore, Faculty of Business Administration, Department of Decision Sciences, Singapore.; Goh M

Subjects: Models, Organizational* ; Organizational Innovation*; Hospital Administration/Hospital Administration/Hospital Administration/*standards

  • Source: International journal of health care quality assurance incorporating Leadership in health services [Int J Health Care Qual Assur Inc Leadersh Health Serv] 2000; Vol. 13 (4-5), pp. 223-9.Publisher: MCB University Press Country of Publication: England NLM ID: 9711269 Publication Model: Print Cited Medium: Print ISSN: 1366-0756

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Academic Journal

Strategic quality planning.

  • Authors : Rakich JS; Division of Business, Indiana University Southeast, New Albany, USA.

Subjects: Hospital Administration/Hospital Administration/Hospital Administration/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration; Consumer Behavior

  • Source: Hospital topics [Hosp Top] 2000 Spring; Vol. 78 (2), pp. 5-11.Publisher: Routledge Country of Publication: United States NLM ID: 0411772 Publication Model: Print Cited Medium: Print ISSN: 0018-5868 (Print)

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Academic Journal

Workforce cultural factors in TQM/CQI implementation in hospitals.

  • Authors : Huq Z; Department of Management, College of Business Administration, University of Nebraska at Omaha, USA.; Martin TN

Subjects: Organizational Culture* ; Organizational Innovation*; Hospital Administration/Hospital Administration/Hospital Administration/*standards

  • Source: Health care management review [Health Care Manage Rev] 2000 Summer; Vol. 25 (3), pp. 80-93.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Creating customer-focused health care organizations.

  • Authors : Ford RC; Business Graduate Programs & External Affairs, College of Business Administration, University of Central Florida, Orlando, USA.; Fottler MD

Subjects: Guidelines as Topic*; Patient-Centered Care/Patient-Centered Care/Patient-Centered Care/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*methods

  • Source: Health care management review [Health Care Manage Rev] 2000 Fall; Vol. 25 (4), pp. 18-33.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Having trouble with your strategy? Then map it.

Subjects: Organizational Objectives* ; Planning Techniques* ; Total Quality Management*

  • Source: Harvard business review [Harv Bus Rev] 2000 Sep-Oct; Vol. 78 (5), pp. 167-76, 202.Publisher: Harvard Business School Pub Country of Publication: United States NLM ID: 9875796 Publication Model: Print Cited

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Academic Journal

Building client centered systems of care: choosing a process direction for the next century.

  • Authors : McLaughlin CP; Kenan-Flager Business School, University of North Carolina, Chapel Hill, USA.; Kaluzny AD

Subjects: Decision Making, Organizational* ; Models, Organizational*; Health Services Administration/Health Services Administration/Health Services Administration/*organization & administration

  • Source: Health care management review [Health Care Manage Rev] 2000 Winter; Vol. 25 (1), pp. 73-82.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

A field experiment testing frontline opinion leaders as change agents.

  • Authors : Lam SS; School of Business, University of Hong Kong, Pokfulam Road, Hong Kong. ; Schaubroeck J

Subjects: Attitude* ; Leadership* ; Organizational Innovation*

  • Source: The Journal of applied psychology [J Appl Psychol] 2000 Dec; Vol. 85 (6), pp. 987-95.Publisher: American Psychological Association Country of Publication: United States NLM ID: 0222526 Publication Model: Print Cited Medium: Print

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Academic Journal

Quality, CQI, and reengineering in health services organizations.

  • Authors : Rakich JS; Division of Business and Economics, Indiana University Southeast, New Albany, IN 47150, USA.

Subjects: Health Services Administration/Health Services Administration/Health Services Administration/*standards ; Management Audit/Management Audit/Management Audit/*classification ; Total Quality Management/Total Quality Management/Total Quality Management/*classification

  • Source: Journal of health & social policy [J Health Soc Policy] 2001; Vol. 13 (3), pp. 41-58.Publisher: Haworth Press Country of Publication: United States NLM ID: 9000937 Publication Model: Print Cited Medium: Print ISSN: 0897-7186

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