Restoring trust to managed care, Part 1: A focus on patients.

• Authors : Kirkman-Liff B; School of Health Administration and Policy, W P Carey College of Business, Arizona State University, Tempe, Ariz 85287-4506, USA.

Subjects: Patient Satisfaction* ; Trust*; Managed Care Programs/Managed Care Programs/Managed Care Programs/*standards

• Source: The American journal of managed care [Am J Manag Care] 2003 Feb; Vol. 9 (2), pp. 174-80.Publisher: Intellisphere, LLC Country of Publication: United States NLM ID: 9613960 Publication Model: Print Cited Medium: Print ISSN: 1088-0224

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