Continuous quality improvement of emergency services.

• Authors : Whipple TW; James J. Nance College of Business Administration, Cleveland State University, OH.; Edick VL

Subjects: Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards ; Patient Satisfaction/Patient Satisfaction/Patient Satisfaction/*statistics & numerical data ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

• Source: Journal of health care marketing [J Health Care Mark] 1993 Winter; Vol. 13 (4), pp. 26-30.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9875249 Publication Model: Print Cited Medium: Print ISSN:

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