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Academic Journal

Using Baldrige criteria for self-assessment.

  • Authors : Prybutok VR; College of Business Administration, University of North Texas, Denton, USA.; Stafford MR

Subjects: Awards and Prizes*; Delivery of Health Care, Integrated/Delivery of Health Care, Integrated/Delivery of Health Care, Integrated/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*standards

  • Source: Marketing health services [Mark Health Serv] 1997 Spring; Vol. 17 (1), pp. 45-8.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9891646 Publication Model: Print

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Academic Journal

Continuous quality improvement of emergency services.

  • Authors : Whipple TW; James J. Nance College of Business Administration, Cleveland State University, OH.; Edick VL

Subjects: Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards ; Patient Satisfaction/Patient Satisfaction/Patient Satisfaction/*statistics & numerical data ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Journal of health care marketing [J Health Care Mark] 1993 Winter; Vol. 13 (4), pp. 26-30.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9875249 Publication Model: Print

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