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Academic Journal

Collaboration toward service excellence: a union-management and empowered employee partnership.

  • Authors : Manring SL; Department of Business Administration, Love School of Business, Elon University, Elon, North Carolina, USA.; Brailsford A

Subjects: Power, Psychological*; Hospital Administration/Hospital Administration/Hospital Administration/*standards ; Labor Unions/Labor Unions/Labor Unions/*organization & administration

  • Source: Hospital topics [Hosp Top] 2001 Summer; Vol. 79 (3), pp. 25-31.Publisher: Routledge Country of Publication: United States NLM ID: 0411772 Publication Model: Print Cited Medium: Print ISSN: 0018-5868 (Print)

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Academic Journal

Striving toward continuous quality improvement: a case study of Saint Mary's Hospital.

  • Authors : Motwani J; Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA.; Klein D

Subjects: Hospital Administration* ; Nurse Administrators*; Total Quality Management/Total Quality Management/Total Quality Management/*methods

  • Source: The health care manager [Health Care Manag (Frederick)] 1999 Dec; Vol. 18 (2), pp. 33-40.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 100896672 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Continuous quality improvement, total quality management, and reengineering: one hospital's continuous quality improvement journey.

  • Authors : Klein D; Seidman School of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.; Motwani J

Subjects: Admitting Department, Hospital/Admitting Department, Hospital/Admitting Department, Hospital/*standards ; Emergency Service, Hospital/Emergency Service, Hospital/Emergency Service, Hospital/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: American journal of medical quality : the official journal of the American College of Medical Quality [Am J Med Qual] 1998 Fall; Vol. 13 (3), pp. 158-63.Publisher: Wolters Kluwer Health Country of Publication: Netherlands NLM ID: 9300756 Publication Model: Print Cited Medium: Print ISSN: 1062-8606

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