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Academic Journal

An exploratory analysis for Lean and Six Sigma implementation in hospitals: Together is better?

  • Authors : Lee JY; Jung Young Lee, PhD, is Assistant Professor, Department of Operations Management and Information Systems, College of Business, Northern Illinois University, DeKalb. E-mail: leen L. McFadden, PhD, is Professor, Department of Operations Management and Information Systems, College of Business, Northern Illinois University, DeKalb. Charles R. Gowen III, PhD, is Professor, Department of Management, College of Business, Northern Illinois University, DeKalb.; McFadden KL

Subjects: Efficiency, Organizational* ; Implementation Science*; Quality Improvement/Quality Improvement/Quality Improvement/*organization & administration

  • Source: Health care management review [Health Care Manage Rev] 2018 Jul/Sep; Vol. 43 (3), pp. 182-192.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited

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Academic Journal

Six sigma tools in integrating internal operations of a retail pharmacy: a case study.

  • Authors : Kumar S; Opus College of Business, University of St. Thomas, Minneapolis, MN 55403-2005, USA. ; Kwong AM

Subjects: Community Pharmacy Services/Community Pharmacy Services/Community Pharmacy Services/*organization & administration ; Pharmacy Service, Hospital/Pharmacy Service, Hospital/Pharmacy Service, Hospital/*organization & administration ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Technology and health care : official journal of the European Society for Engineering and Medicine [Technol Health Care] 2011; Vol. 19 (2), pp. 115-33.Publisher: IOS Press Country of Publication: Netherlands NLM ID: 9314590 Publication Model: Print Cited Medium: Internet ISSN: 1878-7401

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Academic Journal

Are "secret shoppers" an antidote for medical errors caused by physicians' arrogance?

  • Authors : Lazarus A; Temple University Fox School of Business and Management, Philadelphia, Pennsylvania, USA.

Subjects: Attitude of Health Personnel* ; Patient Satisfaction* ; Quality of Health Care*

  • Source: The Journal of medical practice management : MPM [J Med Pract Manage] 2009 Mar-Apr; Vol. 24 (5), pp. 273-5.Publisher: American Association for Physician Leadership Country of Publication: United States NLM ID: 8605494 Publication Model:

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Academic Journal

Factors affecting patient satisfaction and healthcare quality.

  • Authors : Naidu A; ICFAI Business School, Indore, India.

Subjects: Patient Satisfaction/Patient Satisfaction/Patient Satisfaction/*statistics & numerical data ; Quality of Health Care/Quality of Health Care/Quality of Health Care/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*statistics & numerical data

  • Source: International journal of health care quality assurance [Int J Health Care Qual Assur] 2009; Vol. 22 (4), pp. 366-81.Publisher: MCB University Press Country of Publication: England NLM ID: 8916799 Publication Model: Print Cited Medium: Print ISSN: 0952-6862

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Academic Journal

Doing better to do good: the impact of strategic adaptation on nursing home performance.

  • Authors : Zinn JS; Fox School of Business and Management, Temple University, 413 Ritter Annex, Philadelphia, PA 19122, USA.; Mor V

Subjects: Organizational Innovation* ; Total Quality Management*; Nursing Homes/Nursing Homes/Nursing Homes/*standards

  • Source: Health services research [Health Serv Res] 2007 Jun; Vol. 42 (3 Pt 1), pp. 1200-18.Publisher: Blackwell Country of Publication: United States NLM ID: 0053006 Publication Model: Print Cited Medium: Print

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Academic Journal

Improving operational efficiency in an inner-city emergency department.

  • Authors : Bordoloi SK; Opus College of Business, University of St Thomas, Minneapolis, MN 55403, USA. ; Beach K

Subjects: Efficiency, Organizational* ; Process Assessment, Health Care* ; Total Quality Management*

  • Source: Health services management research [Health Serv Manage Res] 2007 May; Vol. 20 (2), pp. 105-12.Publisher: Sage Country of Publication: England NLM ID: 8811549 Publication Model: Print Cited Medium: Print ISSN: 0951-4848 (Print) Linking

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Academic Journal

Lean six sigma in healthcare.

Subjects: Health Facility Administration*; Total Quality Management/Total Quality Management/Total Quality Management/*methods; Cost Control

  • Source: Journal for healthcare quality : official publication of the National Association for Healthcare Quality [J Healthc Qual] 2006 Mar-Apr; Vol. 28 (2), pp. 4-11.Publisher: National Association For Healthcare Quality Country of Publication: United States NLM ID: 9202994 Publication Model:

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Academic Journal

Do trends in the reporting of quality measures on the nursing home compare web site differ by nursing home characteristics?

  • Authors : Zinn J; Department of Risk, Insurance and Healthcare Management, Fox School of Business and Management, Temple University, Philadelphia PA 19122, USA. ; Spector W

Subjects: Internet* ; Mandatory Reporting* ; Total Quality Management*

  • Source: The Gerontologist [Gerontologist] 2005 Dec; Vol. 45 (6), pp. 720-30.Publisher: Oxford University Press Country of Publication: United States NLM ID: 0375327 Publication Model: Print Cited

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Academic Journal

The employer's role in quality. Companies must work harder to make pay-for-performance work for everyone.

  • Authors : Webber A; National Business Coalition on Health, Washington, USA.

Subjects: Employment* ; Health Care Coalitions* ; Quality Indicators, Health Care*

  • Source: Modern healthcare [Mod Healthc] 2005 Jul 25; Vol. 35 (30), pp. 20.Publisher: Crain Communications Country of Publication: United States NLM ID: 7801798 Publication Model: Print Cited Medium:

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Academic Journal

Six Sigma pricing.

  • Authors : Sodhi MS; City University's Cass Business School, London. ; Sodhi NS

Subjects: Fees and Charges*; Cost Control/Cost Control/Cost Control/*methods ; Industry/Industry/Industry/*economics

  • Source: Harvard business review [Harv Bus Rev] 2005 May; Vol. 83 (5), pp. 135-42, 154.Publisher: Harvard Business School Pub Country of Publication: United States NLM ID: 9875796

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