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Academic Journal

Patient satisfaction and high-reliability organizations: what's the connection?

  • Authors : Kerfoot K; Kerfoot & Associates, Indianapolis, IN, USA.

Subjects: Hospital-Patient Relations* ; Patient Satisfaction* ; Trust*

  • Source: Nursing economic$ [Nurs Econ] 2007 Mar-Apr; Vol. 25 (2), pp. 119-20.Publisher: Anthony J. Jannetti, Inc Country of Publication: United States NLM ID: 8404213 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Restoring trust to managed care, Part 1: A focus on patients.

  • Authors : Kirkman-Liff B; School of Health Administration and Policy, W P Carey College of Business, Arizona State University, Tempe, Ariz 85287-4506, USA.

Subjects: Patient Satisfaction* ; Trust*; Managed Care Programs/Managed Care Programs/Managed Care Programs/*standards

  • Source: The American journal of managed care [Am J Manag Care] 2003 Feb; Vol. 9 (2), pp. 174-80.Publisher: Intellisphere, LLC Country of Publication: United States NLM ID: 9613960 Publication Model: Print Cited Medium: Print ISSN: 1088-0224

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Academic Journal

Establishing the public's trust through community-based participatory research: a case example to improve health care for a rural Hispanic community.

  • Authors : Shelton D; School of Nursing, University of Connecticut Health Center, Storrs, Connecticut, USA.

Subjects: Community Participation/Community Participation/Community Participation/*methods ; Health Services Research/Health Services Research/Health Services Research/*organization & administration ; Hispanic or Latino/Hispanic or Latino/Hispanic or Latino/*ethnology

  • Source: Annual review of nursing research [Annu Rev Nurs Res] 2008; Vol. 26, pp. 237-59.Publisher: Springer Pub. Co Country of Publication: United States NLM ID: 8406387 Publication Model: Print Cited Medium: Print ISSN: 0739-6686

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Academic Journal

Safeguarding patients: complexity science, high reliability organizations, and implications for team training in healthcare.

  • Authors : McKeon LM; College of Nursing, Univeristy of Tennessee Health Science Center, Memphis, TN 38163, USA. ; Oswaks JD

Subjects: Inservice Training/Inservice Training/Inservice Training/*organization & administration ; Medical Errors/Medical Errors/Medical Errors/*prevention & control ; Patient Care Team/Patient Care Team/Patient Care Team/*organization & administration

  • Source: Clinical nurse specialist CNS [Clin Nurse Spec] 2006 Nov-Dec; Vol. 20 (6), pp. 298-304; quiz 305-6.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 8709115 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Are nursing homes ready to create sustainable improvement?

  • Authors : Scott-Cawiezell J; Sinclair School of Nursing, University of Missouri - Columbia 65211, USA.

Subjects: Geriatric Nursing/Geriatric Nursing/Geriatric Nursing/*organization & administration ; Nursing Homes/Nursing Homes/Nursing Homes/*organization & administration ; Total Quality Management/Total Quality Management/Total Quality Management/*organization & administration

  • Source: Journal of nursing care quality [J Nurs Care Qual] 2005 Jul-Sep; Vol. 20 (3), pp. 203-7.Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 9200672 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Creating safe spaces in organizations to talk about safety.

  • Authors : Morath J; Children's Hospitals and Clinics Minneapolis-St. Paul, MN, USA.; Leary M

Subjects: Attitude of Health Personnel* ; Models, Psychological*; Nursing Staff/Nursing Staff/Nursing Staff/*psychology

  • Source: Nursing economic$ [Nurs Econ] 2004 Nov-Dec; Vol. 22 (6), pp. 344-51, 354.Publisher: Anthony J. Jannetti, Inc Country of Publication: United States NLM ID: 8404213 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Strong foundations.

  • Authors : Wing A; Birmingham Children's Hospital NHS Trust.; Morgan L

Subjects: Career Mobility* ; Nurse Administrators*/Nurse Administrators*/Nurse Administrators*/education ; Nurse Administrators*/Nurse Administrators*/Nurse Administrators*/organization & administration

  • Source: Nursing management (Harrow, London, England : 1994) [Nurs Manag (Harrow)] 2004 Sep; Vol. 11 (5), pp. 27-31.Publisher: RCNi Country of Publication: England NLM ID: 9433248 Publication Model: Print Cited Medium: Print ISSN: 1354-5760 (Print) Linking

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Academic Journal

Pushing the boundaries of quality.

Subjects: Long-Term Care/Long-Term Care/Long-Term Care/*standards ; Skilled Nursing Facilities/Skilled Nursing Facilities/Skilled Nursing Facilities/*standards ; Total Quality Management/Total Quality Management/Total Quality Management/*methods

  • Source: Provider (Washington, D.C.) [Provider] 2003 Jun; Vol. 29 (6), pp. 79-82.Publisher: The Association Country of Publication: United States NLM ID: 8608563 Publication Model: Print Cited Medium: Print ISSN: 0888-0352

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